Sun Mountain Lodge

It's tough to complain about this place, given the views, the privacy, and the outdoor possibilities in winter or summer. Our suite was clean and pretty well equipped. Staff brought us more pillows promptly, since as we were a family of three we used the pullout. Also, Brett at the ski shop was really helpful with our skiing and hiking plans. Finally, we had good-to-excellent food in the Dining Room and the bar.

The pullout sofa, unfortunately, was an instrument of torture. After two hours, I made it back into a couch and slept on that. It wasn't terrible, it just wasn't great for what we were paying. After four nights I was ready for a bed.

Also, the room could use a microwave, especially since the restaurant and bar are expensive. Winthrop's few restaurants are a bit of a drive, and it can be tough to get a decent bite there, as restaurant hours aren't robust. And sometimes you just want to eat in and play a game or read.

All told, though, this place is a quiet gem that we find ourselves coming back to. The winter solitude can't be beat.

The suite and stay was very nice and the employees terrific. A typical older lodge and rooms sufficed quite well! Gorgeous views!

We asked for a microwave in the room and it was brought to the room before we arrived there which was nice, but it had not been cleaned and it had crumbs from the previous person who use the microwave.

Also, we liked everything at the lodge and our suite very much but we cannot recommend the restaurant, sadly. The food was just not good ... we tried it for lunch & gave the dinner menu a try too..... not good meals. Service was fine.

We stayed for the weekend clinic for skate snd classic skiing. This was perfect & I'm happy we stayed here for this.

Bret in the ski equipment area was perfect!!!
I later found out he's owned the store in the lodge it for over 30 years .... such a helpful kind guy!

I loved the game room - fun! We also loved the warm fireplace but they only lit 1 of 3 our trip there -- would have been nice if they would've let all three so that people had options to sit near the fire so little little bit more.

We stayed at the Sun Mountain Lodge during the August 2023 North Cascade National Park fires (8/15-8/17). It was a little sad because we couldn't enjoy the national park or hike any of the local trails because of the smoke. We also had a beautiful porch overlooking the back and we didn't use it much. In all honesty, I'm very sensitive to smoke and air quality so it also could have been a bigger problem for me than others. That said, this place is beautiful and I think it would be an incredible place to stay if the fires weren't happening.

This hotel also has excellent customer service. When we first checked in, our room was incredibly hot and smelled like incense. We couldn't open the windows because it was too Smokey outside so we called the front desk and they moved us immediately, which was very kind and appreciated. The staff at the main dining room were also very kind. We didn't use any of the facilities (horse back riding, pool, etc) but they looked super fun and cute!

Staff are friendly and food was tasty. Atmosphere beautiful contemporary rustic. Feels like Yellowstone. Views absolutely wonderful.

Just happened to be here while is snowing. How magical is this place. Food and service was wonderful and even though it has some negative reviews on the food, we had a great experience. This place is great!

Booked the Patterson Lake Cabins for our family. The room was perfect, the lake serene and quiet. Decided to head to the main lodge to eat and go for a swim. The food was bland, unexceptional and over priced. This could be rationalized by the amazing views though. We decided not eat there anymore and, instead, head to Winthrop for food.

The pool was fantastic- warm water, great sunlight and views as well. We went on a horseback ride that was fun. Great staff there.

We stayed 2 nights and all agreed that it was a ho hum experience. Nothing real stood out or screamed "I need to come back again"

The real issues began when we received our bill. Our deposit of over $500 was never applied to the final bill. We were overcharged by $150 for a pet deposit. A fraudulent charge for a second meal appeared that never occurred. Something smells rotten in Denmark

We've been in contact with the front desk and accounting for over a month now and the charges have still not been resolved/reversed . Unfortunately we've had to open a dispute with our credit card company because Sun Mountain Lodge cannot solve and seems disinclined to even contact us regarding these major issues. Emails that have remained unanswered. Repeated run arounds with the front desk and no communication with the accounting dept other than unreturned voice mails left with them.

I would never recommend this facility to anyone and will never return

Beautiful location at the top of a mountain, lovely views, rustic lodge and rooms, nicely appointed, but...

We made reservations in their dining room to celebrate our anniversary with a nice meal and some fine wine. Instead, we found ourselves swatting flies throughout the meal. I don't mean a few flies, there were continuous flies landing in, on and around our food. I understand that no restaurant is immune to occasional problems like this, but clearly the management was aware of the problem and is unable, or unwilling to address it. Otherwise, this would have been a wonderful experience.

Came to Sun Mountain Lodge for a getaway girls weekend without the SOs or kids, and we were not disappointed. Booking directly through the hotel website was straightforward and easy, as was check-in. Our valley view rooms had spectacular views of the Methow Valley--it was great fun to ceremoniously open the blinds each morning of our stay and take it in. The rooms had everything we needed: 2 queen beds, a small seating area, coffee maker, and unexpectedly a small fridge, which was handy for drinks and the few ski snacks we had brought. No tv so be prepared to go without. We all slept amazingly well every night, despite being adjacent to the elevator. The marble bathroom was pretty and larger than expected for the room.

We Nordic skied during the day, and then hot-tubbed and ate our hearts out in the evening and ended the night with ping pong in the rec room. Wholesome, no?

The whole experience was fantastic, including the spa where we enjoyed a facial and massage as well as the very accommodating staff at the ski shop who waxed our skis, provided rentals, and gave us helpful tips on where to go per conditions. [They also provide Nordic lessons. My friends were stuck with me for instructor.] However, I want to give the biggest shoutout to the kitchen staff at the lodge. Sun Mountain is a 20-30 minute drive from Winthrop or Mazama, so hotel guests are disincentivized to eat elsewhere, but that does not mean the bar or dining room disappoint. We ate all of our dinners and most breakfasts at the hotel, and left extremely satisfied each time. Service was tremendous at every visit, from the hostesses to the servers and bartenders. The bar has a more casual menu and does not require reservations. If you eat meat, you gotta try the steak salad, it was a huge hit in our group. The dining room is currently open for breakfast (buffet only on weekends) and dinner by reservation only, I suspect because of pandemic staffing shortages. The restaurant was not ever full but it did book up quickly. Our dining room dinner was memorably delicious [and very romantic if you're bringing your sweetie]. The hotel's pastry chef is bomb! Whether you are staying at the hotel or elsewhere in the Methow, do make the trip up to have a meal in the dining room. Enjoy the breath-taking view of the Methow below and have a cocktail or glass of wine and a really nice meal with your love(s). We'll be back!

Hubs and I have been here a couple times. We choose the Mt. Robinson rooms when we come. The rooms are comfortable. We enjoy the fireplace, large bathtub, and balcony. The view is incredible! I appreciate the upgraded coffee options with the Nespresso machine. One thing to note, you're out in nature so there's going to be a bug/insect of some kind in your room. It's not the housekeeping being sloppy. It's part of being in a location like this. In May, there were loads of flying ants on the deck outside and a spider inside. In October, it was a cricket in our room trying to escape colder weather. We killed the bugs, cleaned it up, and it wasn't a big deal at all but something to be aware of. I will mention that I feel it's gone downhill since 2022 when it was sold. The new owner has allowed the restaurant to go SERIOUSLY downhill. I've never had truly terrible, absolutely disgusting food at any restaurant until now. Feel free to read the reviews I left on the restaurant yelp listing. Our trip here in 2021 had delicious food so that's been a huge change and was a major disappointment. They've also added a resort fee that never used to be there. I've never understood resort fees except that it seems to serve to sneak attack expenses on your guests. Not cool at all. Just charge what you need to charge for the room in a straightforward and transparent manner. It will be respected and appreciated far more than stupid resort fees. I wouldn't even call this place a resort. There was no one playing the grand piano in the lobby. No fire going in the library or game room. We waited a long time to be seated for our dinner reservation and then they didn't give us menus. As I said, the restaurant was so bad I won't go there again even if we do come back for the rooms. It felt like a lot of the specialness was gone. We found a pair of glasses in our room that housekeeping had missed. We had one adult robe and one child robe in our room. Little things but they all added up to an experience where I'm honestly on the fence about returning. If I did come back, it would only be when I found a great deal on the room and when I was CERTAIN the restaurants in town were open for meals because you 100% can't eat at the restaurant on site. And then maybe.

Much better experience this time around. We appreciated how much work the staff had to do as a result of the smoke damage from the summer fires. Everything looked clean and fresh!!

The bed was very comfy, the chairs/ couch as well. The classical music was very relaxing, especially from the tub. We loved watching the deer and wild turkeys from our balcony.

There is evidence of the fires on the trails, but definitely not as bad as we expected. The crew did a fantastic job!! We definitely appreciate your hard work.

A very relaxing time indeed! Highly Recommended!